I strive to process and ship your order as quickly as possible. As a rule, your order will be shipped within 1-2 working days after receipt of the order.

The buyer bears the shipping costs up to an order value of 49 €. Standard shipping within Germany is free for orders over €49. You can see the exact conditions on my website.

Yes, you can track the status of your delivery using the tracking link that will be emailed to you once your order has shipped.

1. Please contact our customer service and inform us about your return.
   
2. Pack the product safely and carefully to avoid damage in transit.
   
3. Add all relevant documents such as the delivery note and the invoice.
   
4. Return the product to the address provided.
   
5. Please note that the return must be made within the specified period and the product must be in perfect condition to receive a refund

Once we have received the returned product from you and it has been inspected, we will process your refund within 7-10 business days. Please note that depending on your bank and payment method, it may take an additional 2-3 business days for the refund to appear in your account.

The shipping costs for returning the product are borne by the customer
wear unless the product is faulty or damaged. In
In this case we will cover the shipping costs.

You can exchange a product within the specified period as long as it is in perfect condition. Please contact our customer service to start the exchange process. Please note that unless the product is faulty or damaged, the cost of returning the original product must be borne by you. In this case we will cover the shipping costs.